Expert Remote IT Support for Austin Companies

We deliver professional Remote Computer Support and comprehensive managed IT services designed to provide quick, safe assistance directly to your workstation, guaranteeing superior efficiency and uptime for your Austin enterprise.

 

Instant IT Fixes: Your Dedicated Remote Helpdesk

In the fast-paced Austin market, technical glitches and network disruptions instantly halt workflow. Clear Choice Technical Services recognizes that issues with your core IT infrastructure—particularly connectivity to essential devices like printers and copiers—require prompt, expert intervention.

Rapid Solutions: Your Virtual IT Helpdesk

Utilizing remote capabilities removes unnecessary delays and costly on-site visits for standard technical problems. Our certified specialists can safely access your network to quickly troubleshoot and provide resolution.

Here’s how we keep your business systems optimized:

  • Network Troubleshooting: Rapidly diagnose and correct network issues impacting connectivity for shared resources (MFPs and printers).

  • System Optimization: Enhance user experience by accelerating sluggish workstations and removing outdated files or software.

  • Software & Application Support: Offer full assistance with the setup, configuration, and troubleshooting of all necessary business applications.

  • Security & Virus Removal: Swiftly identify and eradicate malware or security gaps before they result in expensive operational downtime.

  • Peripheral Integration: Guarantee effortless setup and optimal communication for all office devices, including scanners, copiers, and specialized peripherals.

Initial Assessment

Brief intake to clearly define the reported technical problem.

Secure Connection

Guided process to establish a secure, encrypted remote session.

Immediate Resolution

Rapid problem-solving with the least possible interruption to your business operations.

Call Now!

(904) 257-8866 | Best time to call at 7:00am – 5:00pm PST

COMPREHENSIVE SUPPORT (STARTS AT $79/HOUR)

Virus Removal

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Virus, Malware, Adware and Spyware Removal
  • Anti-Virus Installation (Free Version)

Browser

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Browser Fix and Clean Up
  • Delete Browser Cache
  • Pop Up Removal
  • Ads Removal

Printers, Scanners and Other Peripherals Installation

(1 Computer)

Supported Operating System 

((Windows 7, 8, 8.1, 10, 11) | OS X 10.5 to mac-OS 10.15)

  • Driver Installation(USB or Network)
  • Scan to email setup
  • Scan to Folder Setup
  • Fax Setup
  • Printer Troubleshooting or Repair(Software Only)

Windows System Repair

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Windows Error Fixes
  • DLL Fixes
  • Registry Clean Up
  • Windows Error Fixes
  • DLL Fixes
  • Corrupted Files removal

Performance Tune-up

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Computer Tune-up
  • Slow computer Performance
  • Remove Temporary Windows Files
  • Remove Windows Cache Files
  • Startup Optimization
  • PC Tune Up
  • Temporary Files Clean Up

Applications / Software

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Update, install and uninstall software
  • Specific application won’t run or open
  • Drivers Installation of main components of Computer

Email Support

  • Email Setup / Troubleshooting
  • Can’t send /receive email
  • Email or Online Account Setup or Support

Windows Update

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Windows update installation
  • Fix Windows update that is not installing
  • Windows update manual installation
  • Clean Windows.old Folder or remnants of previous Windows Operating System

Hard Drive / Data / Files

(1 Computer)

Supported Operating System 

(Windows 7, 8, 8.1, 10, 11)

  • Data Back-up or Transfer
  • Computer Hard Drive Format
  • Hard Drive Defragmentation
  • Migrate data from one laptop to another
  • Hard Drive Partition/Shrink
  • Hard Disk Clean-up

PLANS & PRICING

Hourly Rate

$79/hour
  • (For 1 computer only)
  • Please refer to the Scope of Work and Pricing for the hourly rate of each concern.

Yearly Premium Plan

$150/year
  • (For 1 computer only)
  • All the fixes covered in Basic and Advanced category in the scope of work.
  • You can contact us unlimited times within 1 year of your subscription.

“Clear Choice Technical Services was very professional, trustworthy and an expert technical support. He knows very well on the steps he needs to do during the remote session. Thus solved the problem in 10 minutes! I would request for him again in the future remote computer repairs!”

-Alex Todd

FAQ

Our rates commence at $79 per hour. The final expense is contingent upon the complexity and time needed to fully resolve your specific technical concern.

No. We primarily facilitate virtual repairs for nearly all software diagnostics and malware removal. Physical hardware malfunctions may necessitate an on-site technician visit.

Affirmative. We employ robust security safeguards to protect your data and initiate necessary system backups (unless the problem involves severely damaged files or contamination).

Most issues are efficiently resolved in under one hour. Comprehensive system restoration or data migration projects may require a longer period of dedication.

Yes. We offer both single-incident resolutions and recurring monthly/annual support packages tailored to ongoing stability.

Absolutely. This support includes configuration, troubleshooting sending/receiving errors, password recovery, and other virtual account management tasks.

Yes. We can install complimentary antivirus utilities and offer prevention strategies. Paid security subscriptions are also available upon request.

Yes. We support Windows 7, 8, 8.1, 10, and 11, covering performance tuning, system updates, print/scan setup, and network connectivity issues.

Yes. We handle driver installation, secure “scan-to-email/folder” setup, fax configuration, and remote diagnostics for all major brands.

Yes. We manage the simultaneous setup of several computer systems, shared network directories, network printing, and user accounts for businesses of any size.

Yes. We diagnose startup failures, continuous restart loops, system crashes, updates, and slowdowns. We provide guided steps for physical hardware failures.

Yes. We extend our assistance to single users, home office setups, and small-to-medium-sized enterprises.

If remote diagnosis determines a hardware issue, we will dispatch a qualified on-site field technician to promptly address and resolve the physical component failure.